Incredible Technologies’ Service Department is dedicated to providing comprehensive support to ensure the optimal performance of your amusement equipment. Our team offers technical assistance for troubleshooting, game repairs, setup guidance, and online connectivity issues.
For in-depth troubleshooting, you can reach our Technical Support line at 1-800-262-0323 Ext 380, available Monday through Friday from 7 AM to 6 PM.
Alternatively, you can submit inquiries through our online contact form, specifying the nature of your request, product details, and contact information.
We offer a range of resources, including manuals, instructions, and videos, to support your operations by assisting with game setup, maintenance, and troubleshooting.
For ordering new parts or materials to maintain your games, you can contact our Parts Department at (847) 870-7027 or use our Service Department contact form.
Please note that materials sent to us for repair must be paid for according to current price schedules. Storage fees for repaired equipment will be charged at a rate of $50.00 per calendar month or fraction thereof after 90 days from notice that the repairs are complete. We reserve the right to resell repaired equipment to cover accumulated storage charges when these charges reach 100% of the repaired items’ then-current replacement cost.
Our commitment is to provide timely and effective support to keep your gaming equipment running smoothly, ensuring a seamless experience for both operators and players.
"*" indicates required fields